Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Printed or branded products cannot be returned unless the product(s) itself is defective or incorrect or if the print or branding does not match the approved artwork we sent you prior to printing / branding.
To complete your return, we require a receipt or proof of payment as well as your invoice or sales order. We also need to verify that payment did clear in our account (before a refund can be processed.)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, we can either give you credit on your account or we can refund your bank account. Please send us your correct bank details.
Depending on the reason for your return, we reserve the right to charge a small handling fee to cover bank charges, transactional fees, or order fulfillment costs.